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At Flamechboutique, we are committed to providing quality tree trimming and shrub care services. We stand behind our work and want to ensure your complete satisfaction.
Our services are considered complete once the agreed-upon work has been performed and the service area has been cleaned up. All services are performed on-site at your property and cannot be "returned" in the traditional sense.
If you are not satisfied with the quality of our service, please contact us within 48 hours of service completion. We will:
Refunds may be considered in the following circumstances:
Refunds will not be provided for:
To request a refund:
If a refund is approved, it will be processed using the original payment method within 10 business days.
In many cases, we may be able to address concerns through service adjustments rather than refunds. We will work with you to find a satisfactory solution, which may include:
You may cancel a scheduled service at any time. Cancellations made more than 24 hours before the scheduled service time will not incur any charges. Cancellations made less than 24 hours before service may be subject to a cancellation fee.
We reserve the right to cancel or reschedule services due to:
In such cases, we will reschedule at your convenience at no additional charge.
If you have a dispute regarding our services or this policy, we encourage you to contact us directly to resolve the matter. We are committed to fair and reasonable resolution of any concerns.
For questions about returns, refunds, or service concerns, please contact us:
Flamechboutique
196 S International Rd
Garland, TX 75042
United States
Phone: +14693876000
Email: contact@flamechboutique.world